---
title: How do I submit a beneficiary claim to Superior?
description: Follow these instructions for submitting beneficiary claims to Superior.  Superior's beneficiary claim processing support is only available to clients who have Superior’s Green solution or Black solution.
---

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# How do I submit a beneficiary claim to Superior?

## Superior's beneficiary claim processing support is only available to clients who have Superior’s Green solution or Black solution. Follow these instructions for submitting beneficiary claims to Superior.

Users with a *Beneficiary Claims* role can submit beneficiary claims to Superior. Select **Beneficiary Claims** in the left navigation menu to submit a claim upon an account owner's death and to view the status of existing beneficiary claims.

A training module is also available for users with *Beneficiary Claims* roles assigned. To view the training, click **[here](https://help.superiorira.com/info/beneficiary-claims-training-module?hsLang=en)**.

Superior **will** **not** process claims in the following circumstances (but we will assist your organization with any questions).

- If the claim was already started (in house or with previous vendor) before live date with Superior.
- If the owner’s date of death was more than one year before your live date with Superior.

Click**[here](https://help.superiorira.com/hubfs/Beneficiary%20Claims%20Instructions-1.pdf?hsLang=en)** to review Superior’s Beneficiary Claim Instructions for processing claims in these unique situations. 

NOTE: Beneficiary Claims processing is not available if your organization is enrolled in Superior’s **Silver solution**. It is only available under Superior’s **Green solution** and **Black solution**.

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